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Article #27379: Install option is inactive for the Trial Version of Delphi 5

QUESTION:


I received the install password for the Delphi 5 trial, but the Install option is inactive. Why is that?


ANSWER:


A lot of customers have had issues with installing the trial version due to a misunderstanding of Step 2: Register Now ! People click on the Register Now option and they are routed to the Borland Community site where they create a member account. While creating a member account you choose your username and a password, however this is not the password nor the registration that is required when installing the Delphi 5 Trial. After becoming a member of the Borland Community Site, you actually have to go to the community site and log in. Only then are you presented with the next step — completing a brief survey. After completing the survey, you will be at the next step, which is where you actually obtain your Trial Edition Password. In this step you must enter the System ID that you obtained at the very beginning of your installation (Step 1: Get your System ID to unlock the Trial.) Once you enter the System ID and enter your e-mail address (be sure and enter the proper e-mail address), you will be e-mailed your trial edition password and then Step 3 of the install should be active.

Last Modified: 01-JUN-01